Discover more in our FAQ
Have a question or comment? Don't be shy: Reach out and say hi!
Support hours: Monday-Friday, 7am-3pm
Product Inquires
What products does Earth Energy make?
What products does Earth Energy make?
We make six whole-food supplements, each designed around a specific daily wellness need:
- Fruits & Veggies — 12 targeted superfoods in 2 capsules daily. Foundational whole-food nutrition.
- Colostrum — Grass-fed bovine colostrum for gut integrity and immune support. Also available in Chocolate flavor.
- Raw Reds — Nitrate-rich red superfoods and adaptogens for circulation and cellular energy.
- Electrolytes — Clean, bioavailable hydration minerals with no sugar or artificial colors.
- Multi Collagen — Five types of grass-fed collagen for joints, skin, hair, and connective tissue.
- Joint Support — Anti-inflammatory botanicals and joint-cushioning compounds for mobility and comfort.
All products are also available in bundles. View all products →
What is Fruits & Veggies and how is it different from other greens supplements?
What is Fruits & Veggies and how is it different from other greens supplements?
Fruits & Veggies is a capsule-format whole-food supplement with 12 targeted superfoods — Organic Camu Camu, Organic Beet Root, Wild Carrot Root, Garlic Root, Ginger Root, Tomato Extract 4:1, Strawberry, Blueberry, Raspberry Juice Powder, Red Bell Pepper, Apple Fiber, and Organic Spinach.
The key differences from typical greens powders: we use capsules, not powder (no mixing, no taste issues), we select 12 ingredients for specific functions rather than 30+ underdosed ingredients for label appeal, and every amount is disclosed — no proprietary blends. Most greens powders hide their doses. We don't.
Two capsules a day. No prep. No taste to overcome.
What is Colostrum and why should I take it?
What is Colostrum and why should I take it?
Colostrum is the first milk produced by mammals after giving birth — a concentrated source of immune factors, growth factors, and bioactive proteins that no other food or supplement replicates. Our Colostrum is grade A farm-fed bovine colostrum sourced from US farms.
The most consistent benefits our customers report: improved gut health and digestion, stronger immune resilience, and reduced bloating. One customer noted her eczema cleared completely after starting. Another said it was the first colostrum that didn't cause the dairy sensitivity issues she'd had with other brands.
Colostrum is also available in Chocolate flavor for customers who prefer a flavored option. Both are the same formula — just different mixing experiences.
Contains dairy. Not suitable for individuals with a dairy allergy. Consult your healthcare provider if you have concerns about dairy tolerance.
What is Raw Reds and how does it differ from Fruits & Veggies?
What is Raw Reds and how does it differ from Fruits & Veggies?
Raw Reds is a powder formula built around nitrate-rich red superfoods — beet root, pomegranate, and concentrated red berry antioxidants — combined with adaptogens that target circulation, cellular energy, and oxidative stress. It mixes into water, juice, or a smoothie.
Fruits & Veggies is the broad-spectrum whole-food foundation — covering fruits, vegetables, and gut support across multiple categories. Raw Reds goes deeper on one specific system: blood flow, cardiovascular energy, and oxidative defense. They're designed to work together, which is why the Energy Bundle pairs them.
If you had to choose one: start with Fruits & Veggies for foundational nutrition, then add Raw Reds if circulation, endurance, or afternoon energy are specific goals.
Can I take multiple Earth Energy products together?
Can I take multiple Earth Energy products together?
Yes — our products are designed to work as a daily stack. The most common combinations:
- Fruits & Veggies + Colostrum — foundational nutrition plus gut and immune support (Immunity Bundle)
- Fruits & Veggies + Raw Reds — whole-food nutrition plus circulation and energy (Energy Bundle)
- Colostrum + Electrolytes — gut health and daily hydration
- Fruits & Veggies + Raw Reds + Colostrum + Electrolytes — the Total Wellness routine
There are no known interactions between our products. If you're taking prescription medications or have a specific health condition, check with your healthcare provider before starting any new supplement routine.
Are your products safe for seniors?
Are your products safe for seniors?
Yes — all Earth Energy products are formulated for adults and are particularly well-suited to older adults whose diets may not consistently cover daily nutritional needs. Many of our most enthusiastic customers are in their 50s, 60s, and 70s.
One customer wrote: "I am 61 years old and feel more energized, more active, more focused. I mix it in my organic creamer and add it to my coffee. Delicious AND healthy."
If you're taking medications — especially blood thinners, blood pressure medications, or immunosuppressants — consult your doctor before adding any new supplement. Beet root in particular can have an effect on blood pressure due to its nitrate content.
Are your products vegan or vegetarian?
Are your products vegan or vegetarian?
Most of our products are suitable for vegetarians and vegan-friendly with one exception:
- Fruits & Veggies — contains a gelatin capsule (animal-derived). The powder inside is plant-based. You can open the capsule and stir the powder into food or liquid if you prefer to avoid gelatin.
- Colostrum — animal-derived (bovine). Not suitable for vegans.
- Multi Collagen — animal-derived (grass-fed bovine, marine). Not suitable for vegans.
- Raw Reds, Electrolytes, Joint Support — plant-based formulas.
Are your products safe if I'm pregnant or breastfeeding?
Are your products safe if I'm pregnant or breastfeeding?
We recommend consulting your OB-GYN or midwife before taking any new supplement during pregnancy or while breastfeeding. While our products use whole-food ingredients, some — like concentrated garlic, ginger, and certain adaptogenic herbs — may not be appropriate at supplemental doses during pregnancy.
This isn't a boilerplate disclaimer. We genuinely recommend that conversation, and we're happy to provide our full ingredient lists to share with your provider. Email us at [email protected].
Do you offer a military or first responder discount?
Do you offer a military or first responder discount?
Yes. We offer a verified military and first responder discount through GovX ID. You can verify your eligibility and receive your discount code at the link in our footer, or by contacting support and we'll send you directly there.
This discount applies to one-time purchases. Questions about stacking discounts with subscription pricing? Contact us — we'll work it out.
Do you have a rewards program?
Do you have a rewards program?
Yes. The Earth Energy Rewards program lets you earn points on purchases, referrals, reviews, and other actions that you can redeem toward future orders. One of our customers specifically mentioned using her rewards points with the help of our CS team — we're happy to walk you through it.
You can access your rewards dashboard from your account, or visit the Rewards page to see the full earning and redemption structure.
Why is My Jar Partially Full?
Why is My Jar Partially Full?
Our product contents are based on weight, not volume. Settling occurs naturally. We assure you that the given container contains the proper amount of serving sizes and all contents within the containers are based on weight. Please note the "settle line" marked on jars, which can be found by rotating the jar until you see it on the label. All serving sizes within the container are according to the number listed on the nutrition label.
For non-subscription orders, please visit our Refund and Returns Policy page here.
General Inquires
When will I start to notice a difference?
When will I start to notice a difference?
Most customers notice something within the first 7–14 days — typically improved energy or digestion. These tend to be the first signals because beet root affects circulation quickly and the fiber/prebiotic compounds begin working in the gut within days.
The fuller picture takes longer. Immune resilience and mental clarity tend to develop over weeks 3–6. The antioxidant and cellular benefits are cumulative — most customers report their most meaningful changes at 60–90 days of consistent daily use.
This is why we offer a 90-day guarantee — not 30 days. We want you to have enough time to evaluate the product properly, not just try it once. Supplements that work daily require daily use.
How do I take Fruits & Veggies?
How do I take Fruits & Veggies?
Take 2 capsules daily with water, preferably with your first meal of the day. Food improves absorption of fat-soluble phytonutrients and reduces the small chance of stomach sensitivity on an empty stomach.
Can't swallow capsules? Open them and stir the powder into juice, a smoothie, water, or coffee. The powder is neutral — it won't change the flavor of most beverages noticeably.
The capsules are average size — not the large "horse pill" kind. Most people find them easy to take. Consistency matters more than timing — same time every day builds the habit.
How do I take Colostrum?
How do I take Colostrum?
Mix one scoop of Colostrum powder into 8–10 oz of cold or room-temperature water, juice, or a smoothie. It can also be stirred into iced coffee.
One customer described mixing it with half a cup of plain water: "It's yellow and doesn't settle, which is evident of its quality. It tastes mildly of an unsalted Ritz cracker — not a bad taste at all, just unique."
The Chocolate Colostrum version mixes into the same liquids but with a natural chocolate flavor — many customers mix it into their morning iced coffee or protein shake.
Does it matter what time of day I take my supplements?
Does it matter what time of day I take my supplements?
Consistency matters more than timing. That said, here's what works best for most people:
- Fruits & Veggies — morning with breakfast. Fat-soluble phytonutrients absorb better with food.
- Raw Reds — morning or pre-activity. The nitrate conversion to nitric oxide takes about 60–90 minutes to peak.
- Colostrum — any time. Many customers take it in the morning mixed into coffee or a smoothie. Some prefer it at night for gut repair support during sleep.
- Electrolytes — with water throughout the day, especially before and after exercise or in hot weather.
- Multi Collagen — morning is ideal. Collagen synthesis is supported by vitamin C, so pairing with a vitamin C-rich meal or with Fruits & Veggies (which contains Camu Camu) is a smart stack.
- Joint Support — with a meal to reduce any chance of stomach sensitivity.
Can I take Earth Energy products with my other supplements or medications?
Can I take Earth Energy products with my other supplements or medications?
Earth Energy products are whole-food based and generally combine well with other supplements. The digestive enzymes in Fruits & Veggies may actually improve absorption of other supplements taken at the same time.
If you're taking prescription medications — particularly blood thinners (warfarin), blood pressure medications, immunosuppressants, or thyroid medications — please consult your healthcare provider before adding any new supplement. Specific ingredients to flag with your doctor:
- Beet root (Raw Reds, Fruits & Veggies) — can affect blood pressure
- Garlic (Fruits & Veggies) — mild blood-thinning properties at supplemental doses
- Colostrum — may interact with immunosuppressant medications
If you want to share full ingredient lists with your provider, email us and we'll send them directly.
I started and don't notice anything yet. Is that normal?
I started and don't notice anything yet. Is that normal?
Yes — especially in the first two weeks. Whole-food nutrition works cumulatively. Your body is not receiving a stimulant; it's receiving the raw materials it needs to function better at a cellular level. That process takes time.
The most common early signals are subtle: slightly more consistent energy during the day, digestion feeling more regular, sleeping a bit better. Some people notice immediately. Others need 30–60 days. Both are normal.
If you've been consistent for 90 days and haven't noticed anything, contact us. Our guarantee exists for exactly that situation — no questions asked, full refund.
Are there any side effects?
Are there any side effects?
Our products are well-tolerated by the vast majority of customers. The most commonly reported adjustments in the first week:
- Mild digestive changes — increased fiber from apple fiber and beet root can temporarily change bowel habits. This normalizes within a week or two.
- Beet-related urine color — beet root can temporarily turn urine or stools pink or red. This is harmless and expected.
- Mild stomach sensitivity — taking Fruits & Veggies on a completely empty stomach occasionally causes mild nausea in sensitive individuals. Take with food to avoid this.
If you have known allergies to any listed ingredients, check the full ingredient panels before ordering. Colostrum and Multi Collagen contain dairy-derived ingredients. Fruits & Veggies capsules contain gelatin.
Quality & Ingredients
Where are your products manufactured?
Where are your products manufactured?
All Earth Energy products are manufactured in the United States in cGMP-certified, FDA-registered facilities. cGMP (Current Good Manufacturing Practice) is the FDA's standard for pharmaceutical and supplement manufacturing — covering ingredient testing, sanitation, production controls, and documentation.
We don't subcontract to unknown offshore manufacturers. We know exactly where each product is made, and the quality standards applied at every step.
Are your products third-party tested?
Are your products third-party tested?
Yes — every batch. Not internal testing by the manufacturer. Independent testing by an ISO/IEC 17025-certified third-party laboratory — the same accreditation standard used by government testing labs.
Each batch is tested for:
- Ingredient identity and potency (confirming what's on the label is actually in the bottle)
- Heavy metals (lead, mercury, cadmium, arsenic)
- Pesticide residue
- Microbial contamination
We publish batch Certificates of Analysis (CoAs). If you want the CoA for the specific batch number on your bottle, email us the lot number and we'll send it within 24 hours.
Are the ingredients organic?
Are the ingredients organic?
Many of our ingredients are organically sourced. Where an ingredient is organic, it will be labeled as "Organic" on the supplement facts panel (e.g., "Organic Camu Camu," "Organic Beet Root," "Organic Spinach").
In some cases, an ingredient may be organically grown but sourced from a supplier that hasn't obtained the formal organic certification to print on labels — in which case "Organic" won't appear on the label even if the farming practice is clean. We're upfront about this distinction rather than claiming certifications we can't fully document.
All products are Non-GMO, gluten-free, soy-free, dairy-free (except Colostrum and Multi Collagen), and free from artificial colors, flavors, and synthetic fillers.
Do you use proprietary blends?
Do you use proprietary blends?
Never. A proprietary blend is a legal mechanism that lets brands list impressive ingredients without disclosing how much of each is actually in the product. It protects the brand's "formula" at the expense of your ability to verify whether you're getting a meaningful dose of anything.
Every Earth Energy product lists every ingredient with its exact amount on the label. You can check the dose we use against the research it's based on. We call this our Transparency Promise — and it's the standard we hold every formula to.
Are there any common allergens in your products?
Are there any common allergens in your products?
Our products are free from gluten, soy, peanuts, tree nuts, egg, and shellfish. Allergen notes by product:
- Fruits & Veggies — contains gelatin (animal-derived capsule). Otherwise allergen-free.
- Colostrum — contains dairy. Not suitable for those with a dairy allergy or lactose intolerance.
- Multi Collagen — contains dairy and fish (marine collagen). Not suitable for those with dairy or fish allergies.
- Raw Reds, Electrolytes, Joint Support — no common allergens.
If you have a specific allergy not listed here, email us the full ingredient panel request and we'll confirm before you order.
How are your products different from Balance of Nature or ARMRA?
How are your products different from Balance of Nature or ARMRA?
The core difference is transparency and dosing honesty.
vs. Balance of Nature: Balance of Nature uses 31 fruits and vegetables but hides every single amount behind a proprietary blend. You have no way to verify whether the dose of any ingredient is meaningful. We use 12 targeted ingredients and disclose every amount. At $37–$47/month vs. Balance of Nature's $89.95, you're getting more targeted, verified nutrition at less than half the cost.
vs. ARMRA: ARMRA markets itself on colostrum research that used 60g daily doses in studies, but recommends 3–4g in their product. That's a 15–20x gap between the evidence they cite and the dose they sell. Our Colostrum is formulated to deliver a dose that corresponds to the research we reference — not just enough to put the ingredient name on the label.
We don't say we're better at everything. We say: we're transparent about what you're getting, and we dose for function, not for marketing.
Can I request a Certificate of Analysis for my batch?
Can I request a Certificate of Analysis for my batch?
Yes — always. Find the lot number printed on the bottom of your bottle and email it to [email protected]. We'll send the third-party lab report for your specific batch within 24 hours.
This is part of our Transparency Promise. No other supplement brand in our category makes this available as standard practice. We think it should be the industry default.
Subscriptions
How does the subscription work?
How does the subscription work?
Subscriptions are optional — they are not automatically selected at checkout. When you add a product to your cart, you'll see a subscription option with a frequency selector (monthly is most common). Choosing subscription locks in a 20% discount and free shipping on every order.
After your first order ships, your next order is scheduled according to the frequency you selected. You'll receive email notifications before each renewal. Everything is self-managed from your customer account — no phone calls required.
How do I cancel or pause my subscription?
How do I cancel or pause my subscription?
Log into your account and go to your Subscriptions dashboard. From there you can:
- Skip the next shipment
- Pause your subscription for a set period
- Change your delivery frequency
- Swap to a different product
- Cancel entirely
Important: Cancellations must be made before your renewal order auto-submits. You'll receive multiple email notifications before each renewal — use those as your reminder to make any changes. Once a renewal order has been submitted, it cannot be cancelled.
If you're having trouble with your account portal, contact us at [email protected] or call (615) 436-8701 and we'll handle it for you.
Can I change which product I receive on my subscription?
Can I change which product I receive on my subscription?
Yes — you can swap your subscription product at any time from your account dashboard before the next renewal processes. If you're unsure how, contact our support team and we'll make the change for you.
Am I automatically subscribed when I order?
Am I automatically subscribed when I order?
No. Subscription is never the automatic selection. You must actively choose the subscription option at checkout. If you chose subscription, you'll receive an immediate email confirmation stating you're enrolled, along with your frequency and quantity.
If you're unsure whether you placed a one-time or subscription order, check your order confirmation email — it will state clearly which option you selected. You can also check your account dashboard.
Are subscription orders eligible for returns?
Are subscription orders eligible for returns?
Subscription orders follow different terms than one-time purchases. Products purchased on a subscription are not eligible for returns under the standard return policy.
If you ever feel uncertain about a charge or renewal, contact us immediately. We're far more interested in keeping you happy than enforcing policy to hold onto a sale.
What are the subscriber benefits beyond the discount?+
What are the subscriber benefits beyond the discount?+
Subscribers receive:
- 10-20% off every order — automatically applied
- Fast shipping on every order — no minimum
- Priority access to new product launches and limited editions
- Exclusive bundle pricing for subscribers stacking multiple products
- Rewards points on every subscription renewal — stackable toward future orders
Orders & Shipping
How long does shipping take?
How long does shipping take?
Orders are typically processed and shipped within 1–4 business days. Once shipped, USPS Ground delivery typically takes 5–7 days to arrive.
You'll receive a shipping confirmation email with your tracking number as soon as your order ships. It's normal for the USPS tracking link to show "order processed, ready for pickup" for 24–48 hours before updating — this just means your order is waiting to be scanned by USPS, not that something's wrong.
During holidays (Thanksgiving through Christmas), expect additional delays. We recommend ordering at least 2 weeks ahead during the holiday season.
How do I track my order?
How do I track my order?
You'll receive a shipping confirmation email with your USPS tracking number once your order ships. Click the tracking number in the email to follow your package on the USPS website.
If your tracking number isn't updating after 48 hours, contact us at (615) 436-8701 or [email protected] and we'll look into it.
Can I cancel my order after placing it?
Can I cancel my order after placing it?
Contact us immediately at (615) 436-8701 or [email protected]. Our facility processes orders quickly — we'll do our best to catch it before it ships, but cannot guarantee a cancellation once an order is submitted.
If the order has already shipped, you can return it once received per our return policy (unopened, within 15 days of delivery).
For subscription renewal orders: these must be cancelled before the renewal auto-submits. Once submitted, they cannot be cancelled. You'll receive several email notifications before each renewal — use those to make any changes in advance.
My order arrived damaged or missing items. What do I do?
My order arrived damaged or missing items. What do I do?
Contact us within 48 hours of delivery at [email protected] with a photo of the damage and your order number. We'll make it right — either a replacement shipment or a refund, depending on what's most practical for you.
I entered the wrong shipping address. Can you change it?
I entered the wrong shipping address. Can you change it?
Contact us immediately at (615) 436-8701. Address corrections are not guaranteed — once an order enters the fulfillment queue, changes may not be possible. We'll do our best but cannot promise the correction will go through.
Per our policy, we are not responsible for orders delivered to an incorrect address entered at checkout — the shipping address entered is the buyer's responsibility. If the order is delivered to the wrong address, please contact us and we'll assess options case by case.
My order shows as delivered but I haven't received it. What now?
My order shows as delivered but I haven't received it. What now?
First, check with neighbors and any secondary delivery spots (mailbox, side door, garage). USPS sometimes marks packages as delivered 1–2 days before they physically arrive.
If you still haven't received it after 2 days, contact us. For orders considered lost in transit, we wait until the 30-day mark from the original shipment date before issuing a resolution — this is a USPS requirement for filing a lost package claim. We'll offer a re-shipment if the package is confirmed lost. Refunds on lost packages are issued after the resolution process is complete.
Returns & Refunds
What is your standard return policy for one-time orders?
What is your standard return policy for one-time orders?
For one-time purchases (non-subscription), returns must meet the following:
- Product must be unopened and undamaged with the tamper-proof seal intact
- Returned in original packaging
- Return initiated within 15 days of delivery (confirmed by tracking)
- Return must be approved through our support team first — do not send product back without approval
- A $20 restocking fee is applied. Original shipping is non-refundable.
- Return shipping postage is the customer's responsibility
To start a return: email [email protected] with your order number and reason. Allow 48 hours for approval. We'll send the return address once approved.
Can I return an opened product?
Can I return an opened product?
Opened products are not eligible for return under the standard return policy — this is a health code requirement for consumable products.
How long does a refund take to appear?
How long does a refund take to appear?
Once your return is received and processed (or your guarantee refund is approved), we'll notify you by email. Refunds are issued to your original payment method and typically appear within 3–10 business days depending on your bank or card issuer.
If you haven't seen your refund after 10 business days, email us with your order number and we'll investigate with the payment processor.
